RETIA

ReDat CTI

ReDat CTI is a software integration module enabling closer integration with recorded communication means and extending the functionality of the recording system compared to the version based only on signaling processing.

ReDat CTI

CTI integration allows different variants automatically evaluated selective recording based on predefined conditions.

Using CTI integration can be also realized manual user control of the record. The information obtained from the CTI connection can be used for: record management and record metadata editing.