Voice and Text Analyses
- What to discover the contents of calls to your contact or dispatch centre?
- Need to learn more about how these calls are handled?
- Want more ways to efficiently and quickly assess communications?
- Do you find yourself wishing you had an overview as to how current campaigns are progressing?
- Do you lack a way to promptly respond to unexpected events at your contact or dispatch centre?
ReDAT system voice analysis can handle all these needs and many more.
![](https://www.retia.eu/wp-content/uploads/2022/02/voiceprocessor.png)
![](https://www.retia.eu/wp-content/uploads/2022/02/nehovorove_interakce.png)
ReDAT TextProcessor
A module for analysis of non-speech interactions and general text documents.
![](https://www.retia.eu/wp-content/uploads/2022/02/topicdetection.png)