RETIA

Business Analytics

One-time analysis of Business Analytics recordings allows customers to test the potential of voice analysis on their own data without having to invest in a new system and purchase licenses.

Business Analytics

Business Analytics provides one-off analysis of recordings. The service analyses the contents of contact centre calls, reports on how cross-sales and up-sale calls are handled or monitors on-going campaigns. Business Analytics allows customers to try out the potential voice analysis provides using their own data without investing in a new system.

Use the Business Analytics service to discover the potential offered by ReDat voice analysis for a fraction of the price of a new system.

Individual parameters are discussed and agreed upon before this one-off analysis of contact centre recordings is performed. Results are delivered without the installation of any system.