RETIA

A comprehensive solution for home office operators

“An extension of contact center functions for home office workers”

Case study

Numerous companies are crossing over to remote operation mode very quickly. The establishment of a home office is a new, unknown and till now untested situation for both employees and managers whose responsibilities include leading a team.

Work from home

Screen recording

Access to recordings

Encrypted transfers

For companies, it is desirable to have your team remain under supervision, as in normal work arrangements. Here comes the ReDat system with new functionalities that ensure the same functionalities as when working at the contact center.